FAQ
Straight answers for teams evaluating PropertySync before they register.
What is PropertySync?
PropertySync is a multi-tenant property management system for portfolios, units, tenants, leases, inspections, rent collection, utilities, maintenance, visitors, and reports—so leasing and operations stay in one place.
How do I set up a property?
Create a Property, then Buildings, Floors, and Units. Units are what you lease. Keep the hierarchy clear so vacancy and assignments stay accurate.
What is the tenant (occupant) workflow?
Create the tenant (code is automatic), upload required documents, complete or skip credit check, assign a unit, then generate a lease. Deposit and a locked move-in inspection come before marking move-in.
Can I generate printable lease contracts?
Yes. Create and publish a contract template (with versioned HTML), then generate a contract from the lease. Snapshots stay unchanged if you edit the template later.
Is each customer’s data isolated?
Yes. Every organization is a separate tenant. Users sign in with an organization code, and all records are scoped to that organization.
Who can access which modules?
Roles such as Admin, Manager, Leasing, Accountant, Maintenance, Security, and Receptionist control menus. Admins adjust Roles and Menu access under Users.
How do I contact Software Support?
Message us on WhatsApp at +973-37775272. The link opens a chat with Software Support.
How do I start?
Register your organization, sign in, set up properties and units, then add your first tenant and lease. Invite leasing and finance users when you’re ready.
Is there a sign-in for existing users?
Yes. Use Sign in if your organization is already on PropertySync. You’ll need the organization code, email, and password.